Política de Privacidad - January Mascotas

Última Actualización: 24 de octubre de 2025

January Mascotas valora y respeta su privacidad. Esta Política explica cómo recopilamos, usamos y compartimos información cuando interactúa con nosotros o usa nuestros servicios en línea o en persona.

Nuestros franquiciados son de propiedad y operación independiente. Sin embargo, cuando recopilan información en relación con los Servicios, esa información se comparte con nosotros y se rige por esta Política.

Al interactuar con una ubicación franquiciada o proporcionar información a un franquiciado, acepta que su información puede ser recopilada, compartida y procesada de acuerdo con esta Política.

The January Mascotas family of brands includes our parent company, Loyalty, LLC and all affiliated Loyalty Brands, including ATAX LLC, Coopers Scoopers LLC, Loyalty Brokers LLC, Loyalty Business Services LLC, Purely Pet LLC, Tectum Franchising LLC, The Inspection Boys Franchise USA LLC, and Whole PM Holdings LLC, and other affiliated entities, which may operate under additional trade names (the "Loyalty Brands"). The entity responsible for your information depends on the services you use and the entity with which you interact.

Información que Recopilamos

En los últimos 12 meses, hemos recopilado las siguientes categorías de información personal y la hemos compartido con las siguientes categorías de terceros para los propósitos indicados:

Identifiers: Your name, alias, postal address, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers

Personal Information: Name, signature, Social Security number, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information

Legally Protected Classifications: Military or Veteran Status

Commercial Information: Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

Internet or Network Information: Browsing history, search history, information on a consumer's interaction with an internet website, application, or advertisement, your computer and mobile device information

Geolocation Data: Data about the location of your device

Audio, Electronic, Visual, or Similar Information or Recordings

Professional or Employment-Related Information: Current or past job history

Inferences Drawn from Other Personal Information: Preferences, interests, and other characteristics related to consumer trends

Sensitive Personal Information: Social security, driver's license, state identification card, or passport number; precise geolocation; the contents of mail, email, and text messages unless the business is the intended recipient of the communication

Pet Information: Pet names; species; breeds; gender; pet dates of birth and sex; weight, veterinary name, vaccines, health issues, pet photos that you upload, send to, or share with us; microchip information

Categorías de Terceros y Propósito Comercial de Divulgación

Our Franchisees to deliver our products or services and marketing purposes
Loyalty Brands and franchisees of Loyalty Brands to provide relevant offers and services
Service providers who help us run our business or improve our services, such as background check providers, IT services, payment processors, marketing agencies, website hosts, analytic tools
Legal authorities and consultants to help prevent fraud, maintain security, comply with applicable laws, and enforce our agreements
Other Third parties approved by you

Categorías de Terceros y Propósitos de Venta/Compartición

Our franchisee, Loyalty Brands, and Loyalty Brands' franchisees for joint marketing
Other Third parties approved by you

Cómo Recopilamos Información

Recopilamos información de las siguientes fuentes:

Directly from you: In person, by telephone, text, or email, through our websites when you visit our website, submit an inquiry, schedule services, request information about our services or owning a franchise, sign up for updates, or contact customer service.
Franchisees: When you sign up for services.
Loyalty Brands: When you express an interest in our services or owning a franchise.
Third Parties: From marketing and advertising providers, advertising networks, data analytics providers, social media networks, franchise and business brokers, other third parties with your consent, and from third parties to verify the information you provide.
Cookies, Digital Devices, and Automated Means: We use cookies, tags, web beacons, and other third-party tools and technologies to collect information about your preferences, behavior, and activities. We collect information through your computer, mobile device, or other technology, such as when you visit our websites or click on advertisements or links in emails you receive from us, and automated monitoring of our websites and other technical systems, such as our computer networks and connections, email, and instant messaging systems.

Por Qué Recopilamos Su Información

Usamos información personal para:

Respond to your requests, inquiries, comments, and concerns.
Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.
Perform our services or take steps at your request, including providing information, customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, processing franchise applications, providing financing, notifying you about changes, updates, offers, and announcements, or providing a similar service on behalf of the business or service provider.
Providing advertising and marketing services, including targeted advertising.
Undertaking activities to verify or maintain our services' quality, safety, and security, and to improve, upgrade, or enhance the services.
Operational reasons, such as improving efficiency, training, quality control, and fraud prevention.
To comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.

Uso o Divulgación de Información Personal Sensible

No usamos ni divulgamos información personal sensible para propósitos fuera de los listados a continuación:

To perform the services or provide goods you reasonably expect.
To prevent, detect, or investigate security incidents that threaten stored or transmitted information.
To resist malicious, deceptive, fraudulent, or illegal actions and prosecute those responsible.
To ensure the physical safety of individuals.
For short-term, transient use (e.g., non-personalized advertising shown during your current interaction) without sharing it externally.
To verify or maintain the quality or safety of a product, service, or device we control.
To collect or process sensitive personal information where the purpose is not to infer characteristics about you.

Cómo Protegemos Su Información

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website utilizes Secure Socket Layer (SSL) encryption, which you can verify by checking for the "https" protocol and the padlock icon in your browser's address bar.

We keep your personal information only as long as necessary to provide our services, complete transactions, comply with legal obligations, maintain records, resolve disputes, ensure security, prevent fraud, and enforce agreements. In some cases, this may mean retaining information indefinitely, even after you are no longer a customer.

While we work to protect your information, no method of transmitting or storing data online is entirely secure. We cannot guarantee the security, integrity, or privacy of information exchanged over the Internet.

Sus Derechos de Privacidad

Las leyes de privacidad estatales aplicables pueden otorgarle ciertos derechos con respecto a su información personal. Estos derechos incluyen:

Derecho a Saber

Puede solicitar información sobre:

The categories of personal information we collected about you.
The sources for the personal information we collected about you.
The business or commercial purpose for collecting or selling personal information.
The categories of third parties with whom we share personal information.
The specific pieces of personal information we have collected about you.

Derecho a Eliminar

Puede solicitar que eliminemos la información personal que hemos recopilado de usted. Cuando lo exija la ley, lo haremos:

Delete your personal information from our records;
Instruct any service providers or contractors to delete your personal information from their records; and
Tell third parties with whom we have sold or shared your personal information to delete it unless doing so is impossible or requires disproportionate effort.

Podemos conservar su información personal si es razonablemente necesario para:

Complete a transaction, provide a good or service you requested, or fulfill a contract with you;
Meet warranty obligations, recalls, or other legal requirements;
Detect and repair errors, security, or integrity issues;
Exercise a right provided for by law;
Use internally in ways that are consistent with your relationship with us; or
Comply with legal obligations.

Derecho a Corregir

Tiene el derecho de solicitar la corrección de información personal inexacta. Haremos esfuerzos comercialmente razonables para corregirla.

Derecho a la Portabilidad de Datos

Tiene el derecho de solicitar una copia de su información personal en un formato portátil legible por máquina.

Derecho a Exclusión

Tiene el derecho de optar por no participar en la venta o intercambio de su información personal para publicidad dirigida. También tiene el derecho de optar por no participar en cualquier perfil automatizado utilizado para tomar decisiones que podrían tener efectos legales significativos sobre usted.

Derecho a Limitar el Uso o Divulgación

Tiene el derecho de limitar el uso o divulgación de su información personal sensible por razones distintas a las de esta Política de Privacidad bajo el encabezado "Uso o Divulgación de Información Personal Sensible".

Derecho a No Recibir Trato Discriminatorio

No haremos:

Deny you goods or services;
Charge you different prices or rates, including discounts or imposing penalties;
Provide you with a different level or quality of goods or services; or
Suggest you will receive different prices or level or quality of goods or services.

We may, however, charge different prices, services, or benefits if reasonably related to the value of your personal information to our business. We may also offer loyalty, rewards, premium features, or discounts as compensation for collecting, selling, or retaining personal information.

Cómo Ejercer Sus Derechos de Privacidad

You can request to access, correct, or delete your personal information by emailing info@januarymascotas.com Please include your name, address, phone number, email, and the specific right you want to exercise. We generally do not charge a fee to process requests. However, if a request is excessive, repetitive, or unfounded, we may charge a reasonable fee for processing it. You may make up to two requests in any 12-month period. If fees apply, we will notify you in advance.

Verificación

To protect your information, we must verify your identity before processing a request. This may require proof of identity or address and answering questions about yourself. Authorized agents must provide their contact information, a signed certification, and details about the consumer they represent. Parents or guardians may submit requests on behalf of their children. If we cannot verify your identity or authority, we may decline your request. Any information collected for verification will only be used for that purpose.

Tiempos de Respuesta y Apelaciones

We will respond within 45 days of receiving your request. If more time is needed due to the complexity of your request, we may extend our response time by an additional 45 days and will notify you within the initial period. If we deny your request, we will notify you within 45 days and provide information on how to appeal, if available.

Exclusión de la Venta o Compartición de Información

Los residentes de California pueden solicitar, una vez al año, información sobre la información personal que compartimos con otras empresas para sus propósitos de marketing.

Para hacer una solicitud, contáctenos en info@januarymascotas.com o por correo en:

January Mascotas

(Independent project — contact details below)

info@januarymascotas.com

Please include your full name, email, and mailing address.

Vinculación a Otros Sitios de Internet

Nuestro sitio web o correos electrónicos pueden incluir enlaces a otros sitios que no operamos. Estos sitios de terceros pueden tener prácticas de privacidad diferentes a las nuestras.

Privacidad de los Niños

Nuestros Servicios no están destinados a personas menores de 18 años. No recopilamos, vendemos ni compartimos intencionalmente información personal de personas menores de 16 años.

Visitantes de Fuera de los Estados Unidos

Nuestros Servicios se proporcionan en los Estados Unidos. Si envía Información Personal desde una ubicación fuera de los EE. UU., su Información Personal se mantendrá en servidores web y sistemas ubicados dentro de los EE. UU.

Fusiones y Adquisiciones

If our business undergoes a transition - such as a merger, acquisition, sale, or liquidation - your information may be part of the assets that are transferred or shared during the process. Even if this happens, the new company will still follow this Privacy Policy. If the way your information is used changes significantly, we'll notify you.

Cambios a la Política de Privacidad

Nos reservamos el derecho de actualizar esta Política de Privacidad de vez en cuando. Cuando lo hagamos, la nueva versión se publicará aquí con la fecha de actualización.

Contáctenos

Para cualquier pregunta o inquietud sobre nuestra Política de Privacidad y prácticas de información, contáctenos en info@januarymascotas.com